1. Orders & Shopping
❓ How can I place an order on haritbooks.com?
You can place an order directly through our website by adding books to your cart and completing the checkout. For any assistance, you can also contact us on WhatsApp.
❓ Do you sell only books?
We primarily offer **curated books**, along with **handpicked handicrafts and sustainable gift items** (availability may vary).
❓ Can I order out-of-stock books?
Yes! If a book is out of stock, please message us on WhatsApp. We’ll try our best to source it for you.
2. Payments
❓ What payment methods do you accept?
We accept **UPI, debit/credit cards, net banking**, and other secure online payment options available on our website.
❓ Is online payment safe?
Yes. All payments on haritbooks.com are processed through **secure and trusted payment gateways**.
3. Shipping & Delivery
❓ Do you deliver across India?
Yes, we currently ship **across India**.
❓ How long does delivery take?
Orders are usually dispatched within **2–4 working days**. Delivery time depends on your location and courier partner and typically takes **5–10 working days**.
❓ How can I track my order?
Once your order is shipped, you’ll receive a **Email** with tracking details.
❓ Do you offer express delivery?
At the moment, we do not offer express delivery. If you have an urgent requirement, please contact us before placing your order.
4. Cancellations, Returns & Refunds
❓ Can I cancel my order?
Orders can be cancelled **before dispatch only**. Please contact us as soon as possible on WhatsApp.
❓ Do you accept returns?
Returns are accepted **only in case of damaged or incorrect items** received.
❓ What is your refund policy?
Once the return is approved, refunds are processed to the original payment method within **5–7 working days**.
5. Store & Events
❓ Do you have a physical store?
Yes! You can visit our **Harit Story**. Store timings may vary—please check Google Maps or contact us before visiting.
❓ Do you participate in book fairs or pop-up events?
Yes, we regularly participate in **book fairs, festivals, and pop-up events**. Follow us on Instagram for updates.
6. Bulk Orders & Gifting
❓ Do you take bulk or corporate orders?
Yes, we accept **bulk book orders and curated gifting requests** for corporates, schools, and institutions. Please contact us for custom pricing.
❓ Do you offer gift wrapping?
Gift wrapping is available for select items. Please mention it while placing your order or contact us on WhatsApp.
7. Contact & Support
❓ How can I contact Harit Books?
You can reach us via:
* 📩 Website contact form
* 💬 WhatsApp
* 📍 Google Maps (store location)
We usually respond within **24 hours on working days**.